At Joel Crafted, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: such as name, email address, phone number, billing/shipping address, and payment details when you place an order.
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Non-Personal Information: such as browser type, device information, IP address, and website usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Communicate with you about purchases, inquiries, or support requests.
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Provide updates, promotions, and special offers (if you have opted-in).
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Improve our website, products, and customer experience.
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Comply with legal obligations and prevent fraudulent activity.
3. Information Sharing
We do not sell, rent, or trade your personal information. However, we may share it with:
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Service Providers: such as payment processors, shipping carriers, and IT support providers, strictly for order fulfillment and business operations.
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Legal Authorities: when required by law, regulation, or legal process.
4. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request the deletion of your personal information, subject to legal and business requirements.
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Withdraw consent for marketing communications at any time.
7. Opt-Out Instructions
If you no longer wish to receive promotional emails, newsletters, or marketing communications from Joel Crafted, you may opt out by:
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Clicking the “Unsubscribe” link provided in our marketing emails, or
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Contacting us directly with your opt-out request.
8. Updates to This Privacy Policy
Joel Crafted may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of our website and services indicates acceptance of these changes.